Welcome to INTRIGUE Hotels

Let’s be honest, travel has evolved.  Today’s guests want to be engaged, excited and yes, intrigued by their hotel experience. Thoughtful touches, authentic experiences, and bespoke service are the hallmarks of modern independent lifestyle hospitality. INTRIGUE Hotels is the independent and lifestyle division of Interstate Hotels & Resorts, the leading third-party hotel management company in the world.  We’ve blended more than six decades of experience with some of the most innovative minds in the hospitality industry to create INTRIGUE, an integrated and innovative management platform that yields inspired experiences for our guests, and impressive results for our owners.

The Power of Interstate. The Innovation to Intrigue.

52

Independent & Soft-Branded Hotels Under Management

12

Properties in Development

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INNOVATIVE, INDUSTRY-LEADING SERVICES:

INTRIGUE Hotels by Interstate brings a modern, lifestyle-focused management mindset to a variety of independent and soft-branded properties including urban boutique hotels, upscale restaurants, spa retreats, and international resorts. By delivering innovative culture, in-style creative, and inspired guest experiences, INTRIGUE is creating the new generation lodging. INTRIGUE builds upon Interstate’s decades of experience operating independent lifestyle properties across the country and around the world.

We deliver a dedicated team, a single all-inclusive toolkit and a ton of opportunity for your property.  INTRIGUE provides the following suite of services:

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Management Services

An integrated hotel management platform designed to combine modern innovation, creativity, and market-specific authenticity to deliver a complete package to our lifestyle and boutique-branded properties. INTRIGUE delivers a complete ecosystem. Unlike our competitors, the INTRIGUE platform is comprehensive and focused exactly on providing 360-degree support: a luxury call center, central reservation system, revenue management platform, above property global sales, PR, ad agency creative, brand building, social media, lifestyle service culture training, and more. In short, we have it covered with one team, one all-inclusive toolkit and unlimited opportunity.

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Global Sales Force

INTRIGUE is the only third-party, lifestyle management platform that supports its properties with a National Sales Office. This sales force is a full-service, one-stop source for Interstate’s and INTRIGUE’s top transient and group accounts. Our national team is utilized as an extension of your hotel sales team, leveraging our strong relationships to penetrate key accounts, and uncover new client activity that can bring more business to your property.

A performer greets guests at a Canvas Dallas experience.

Brand Development & Experiential Programming

With a disciplined and data-driven methodology, INTRIGUE has extensive experience building brands from the ground up, or refreshing the positioning of existing properties. We begin with identifying and assessing the core attributes, inherent business drivers and consumer touch points. We identify and properly integrate multiple elements into a panoramic brand experience that is consistent and compelling. In addition, INTRIGUE offers an in-house agency model to service the branding, creative concepting, and online and traditional marketing needs of our properties through marketing teams on the East and West Coasts we deliver a strategic marketing approach and tactical execution

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INTRIGUE Restaurant Group

Committed to developing world-class outlets that appeal to modern travelers, INTRIGUE has a roster of renowned celebrated chefs, mixologists, and nightlife figures to consultant, or engage in partnerships, to develop specific concepts for the appropriate project. With insightful research and analysis from our in-house team of analysts to ensure best profit margins, to training tools to enhance the quality and creativity of our hotels’ F&B teams, INTRIGUE is committed to the development of unique, authentic and successful F&B programs appropriate for each hotel’s size and business goals.

Construction workers in hardhats.

Development & Project Management Resources

Proven partners, we provide extensive resources and assistance throughout the project development process. From planning and design assistance, to assisting with construction budgeting, to project management services, to sourcing and procurement, we become an integrated resource and partner that helps bring your vision to life.

We drive hotel success by providing guidance and industry leading education in tandem with expert resources. To achieve success, we focus on developing our talent, providing strategic aupport programs, and delivering an elevated services standards.

MEET OUR EXECUTIVE TEAM

Brian Sparacino

Brian Sparacino

Managing Director

Paul Eckert

Paul Eckert

VP Resort, Lifestyle, Independent Operations

Mike Wylie

Mike Wylie

Head of E-Commerce

Fernando Salazar

Fernando Salazar

SVP Food & Beverage
Interstate and INTRIGUE

Craig Franco

Craig Franco

Revenue & Distribution

Adrian Clifford

Adrian Clifford

E-Commerce

The INTRIGUE platform is comprehensive and focused exactly on providing what modern properties require in terms of support through a comprehensive ecosystem that delivers a luxury call center, central reservation system, revenue management platform, global sales team, PR, advertising agency creative, brand building, social media, lifestyle service culture training, and more. In short, we have it covered with one team, one all-inclusive toolkit and unlimited opportunity.

Want to know more about what is in our secret sauce?

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